Privacy Policy

Last Updated: April 2026

1. Introduction

Welcome to Arrow Puzzle. We are committed to protecting your privacy and ensuring you have a positive experience while playing our game. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you play our mobile application ("App") on iOS or Android devices.

By downloading, accessing, or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We collect various types of information to provide and improve our game, manage your accounts, and process transactions.

A. Personal Information

When you use specific features like Google Play Games Services or Apple Game Center, we may access information provided by those platforms, such as your Player ID, username, and profile picture, to manage leaderboards and achievements.

B. Gameplay and Device Data

We automatically collect certain information when you access the App, including:

• Device information (e.g., device model, operating system version, unique device identifiers).
• Gameplay data (e.g., levels completed, scores, items collected, session length).
• Crash reports and performance data to help us identify and fix bugs.

C. Purchase Information

When you make an In-App Purchase (IAP), the transaction is processed entirely by the app store (Apple App Store or Google Play Store). We do not collect or store your payment card details. We only receive verification data confirming the purchase and the item bought (e.g., hints, ad removal) to credit your account.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain the game.
• To process and fulfill In-App Purchases and deliver virtual goods.
• To enable social features such as Google Play Games or Apple Game Center leaderboards and achievements.
• To serve personalized and non-personalized advertisements via AdMob.
• To analyze usage trends and improve the overall user experience.
• To respond to user support requests and provide customer service.

4. Third-Party Services and Advertising

Our game utilizes third-party services that may collect information used to identify you. These services have their own Privacy Policies.

Advertising (AdMob)

We use Google AdMob to display advertisements in the game. AdMob may use cookies, device identifiers (such as the Android Advertising ID or Apple IDFA), and other technologies to collect data about your interactions with the app to provide targeted advertisements. You can opt-out of personalized advertising in your device settings.

Gaming Services

We integrate Apple Game Center and Google Play Games to provide achievements and leaderboards. These services are governed by the privacy policies of Apple Inc. and Google LLC, respectively.

5. Data Retention and Security

We retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We use reasonable administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorized access. However, no security system is impenetrable, and we cannot guarantee absolute security.

6. Children's Privacy

We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and similar global regulations. We do not knowingly collect personally identifiable information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data without your consent, please contact us so that we can take necessary actions to remove that information.

7. Your Data Protection Rights

Depending on your location (e.g., the European Economic Area under GDPR, or California under CCPA), you may have certain rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification (to fix inaccurate data).
• The right to object to or restrict processing.
• The right to data portability.

To exercise these rights, please contact us using the information provided below or manage your settings directly within your device's operating system.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: mantham.technologies@gmail.com